Head of development - Amsterdam based SAAS scale-up

Job description

Head of development - Amsterdam based SAAS scale-up


Our client was founded in 2010 and is one of the world’s leading platform for customer communities. With a team of around 100 employees, they offer a SAAS based customer service platform that provides a way for businesses to connect with their customers. Consumers interact amongst themselves, can ask questions, find answers, co-create, share experiences and provide reviews on products and services. 


This scalable and personal approach to customer service has turned out to be a success. Our client successfully closed a large series A investment round to expand globally. 

Our client is looking for a passionate enterprise technologist that loves to stay ahead of the curve.  



  • Deliver on yearly and quarterly development plans

  • Work closely and contribute to product management

  • Grow and manage our development teams

  • Create, align and execute on the technical vision together with our development team-leads

  • Clearly describes architecture, strategies and design guidelines

  • Consider whether to build, buy or outsource products and services

  • Works closely with the Development and Devops teams. Makes sure they understand your decisions. Lead by example and help them to deliver high quality software.


  • Advanced understanding of IT infrastructure and enterprise architectures
  • Master in cloud architecture; experience with AWS is a big plus
  • Experience with domain driven design is a plus
  • Strong analytical skills and ability to think - and implement - on both macro and micro levels
  • Ability to design solutions based on requirements coming from various stakeholders from both business and technical sides of the company
  • Strong understanding of software engineering principles
  • Up to date of industry trends and emerging technologies
  • 5+ years of progressive experience in software engineering/enterprise architecture/technology leadership for SAAS platforms.
  • 5+ years working in solutions design and enterprise architecture delivering IT solutions.